Unable to open Ylastic Dashboard

gluk's Avatar


17 Mar, 2019 03:00 PM

Hello There,

When I open browser to https://dashboard.ylastic.com I get following error:

Network Protocol Error

An error occurred during a connection to dashboard.ylastic.com. SSL received an unexpected New Session Ticket handshake message. Error code: SSL_ERROR_RX_UNEXPECTED_NEW_SESSION_TICKET

The page you are trying to view cannot be shown because an error in the network protocol was detected.

    Please contact the website owners to inform them of this problem.

Please, advice.


  1. 1 Posted by gluk on 17 Mar, 2019 03:05 PM

    gluk's Avatar

    Same thing happens when I click on Login Button on the top right corner of your Home Page Menu

  2. Support Staff 2 Posted by Ylastic on 17 Mar, 2019 03:06 PM

    Ylastic's Avatar

    Looking into this.


  3. Support Staff 3 Posted by Ylastic on 17 Mar, 2019 03:29 PM

    Ylastic's Avatar

    Please try this again and let me know if you have any issues with connecting.


  4. Support Staff 4 Posted by Ylastic on 17 Mar, 2019 04:11 PM

    Ylastic's Avatar

    Checking back to see if you are able to connect now.


  5. Support Staff 5 Posted by Ylastic on 18 Mar, 2019 11:26 AM

    Ylastic's Avatar

    Checking back on this to see if you are having any connection issues.


  6. Support Staff 6 Posted by Ylastic on 20 Mar, 2019 08:57 PM

    Ylastic's Avatar

    Closing this ticket.


  7. Ylastic closed this discussion on 20 Mar, 2019 08:57 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac