Support - No Response

lorne's Avatar

lorne

05 Nov, 2013 05:02 PM

Can anyone else confirm that they are getting support from Ylastic ?

I have been trying to reach their support team for weeks with no response, is it just me or is there no support at all for this product ?

  1. Support Staff 1 Posted by Ylastic on 06 Nov, 2013 02:43 PM

    Ylastic's Avatar

    Responded to you via email.

    thanks

  2. 2 Posted by wvondrak on 13 Nov, 2013 08:17 PM

    wvondrak's Avatar

    I have 2 open cases and have not received support yet. One was opened 11/12/13 and one on 11/13/2013. Have not received any response.

  3. Support Staff 3 Posted by Ylastic on 13 Nov, 2013 08:21 PM

    Ylastic's Avatar

    Updated the forum posts themselves instead of responding via email.

  4. Ylastic closed this discussion on 13 Nov, 2013 08:21 PM.

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