Multiple Ylastic tasks did not fire today to bring EC2 instances online

emmett.kennedy's Avatar

emmett.kennedy

20 Sep, 2012 06:44 PM

We have had multiple tasks fail this morning which meant that approximately 20 of our instances did not come online.
The same can be said for a task which was due to run this morning which did not

(Attached is an example of some tasks which have not run since yday)

  1. Support Staff 1 Posted by Ylastic on 20 Sep, 2012 07:07 PM

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    Looking into this. We dont see any errors raised.

    thanks

  2. 2 Posted by emmett.kennedy on 20 Sep, 2012 07:10 PM

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    Hi,

    If no errors have been raised, can you say why these tasks have not been run.
    As per the screenshot the tasks should have been run today but have not been

    Emmett

  3. Support Staff 3 Posted by Ylastic on 20 Sep, 2012 07:12 PM

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    Still trying to find out what the issue is here.

    thanks

  4. 4 Posted by emmett.kennedy on 21 Sep, 2012 01:31 PM

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    Hi Guys,

    Anything on this?
    This happened to another set of tasks this morning

    Emmett

  5. Support Staff 5 Posted by Ylastic on 21 Sep, 2012 07:01 PM

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    We are not sure why this is happening yet. Other tasks are all running fine. Are all your startup tasks at the same time?

  6. 6 Posted by emmett.kennedy on 21 Sep, 2012 07:10 PM

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    Yes, the majority of our tasks are run at the same time (at least the ones which seem to be failing are) Some other start up tasks are running fine although they are running at different times

  7. 7 Posted by emmett.kennedy on 24 Sep, 2012 04:15 PM

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    Hi Guys,

    Have you had any further luck in your search to identify the issue?

    Regards
    Emmett

  8. Support Staff 8 Posted by Ylastic on 24 Sep, 2012 06:53 PM

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    Sorry, no. Adding additional debugging to see if we can fins why only these tasks failed to fire in that 6 AM time frame.

    thanks

  9. 9 Posted by emmett.kennedy on 25 Sep, 2012 09:33 AM

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    Thank you.
    As you may have noticed these tasks along with some others failed this morning also

  10. Support Staff 10 Posted by Ylastic on 25 Sep, 2012 11:41 PM

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    Would it be possible for you to change the time the tasks run by a few minutes, just to see if there is an issue with that specific time period?

    thanks

  11. 11 Posted by emmett.kennedy on 28 Sep, 2012 08:28 AM

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    Hi,

    These tasks have been running successfully these last days with no problems without changing the tie frame.

    Regards
    Emmett

  12. emmett.kennedy closed this discussion on 29 Oct, 2012 01:23 PM.

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