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dbinstances dashboard never shows instances

• Edit

tim.barton

18 Jul, 2018 07:29 PM

I am a new Ylastic user.

In our dashboard, I see we have 16 databases in AWS. When I click the link to see details on the instances (https://dashboard.ylastic.com/dbinstances)
I get a spinning wheel and nothing ever shows.

How do I troubleshoot, resolve?

Thanks,
Tim

1. Support Staff 1 Posted by Ylastic on 18 Jul, 2018 07:43 PM

   

   Does the IAM role you are using in Ylastic have perms for RDS? I will get this tracked down ASAP. Is this for a specific AWS account?

   thanks

   • Edit

2. 2 Posted by tim.barton on 18 Jul, 2018 08:00 PM

   

   The role used is YlasticConsole.

    

   arn:aws:iam::663344142304:role/YlasticConsole

    

   The permissions applied to the role are:

    

   AmazonRDSFullAccess

   AmazonEC2FullAccess

   AdministrationAccess

    

    

    

   It would appear the role allows full RDS access.

    

   The AWS account we use is in the ARN above: 663344142304

    

    

   Thanks,

   Tim

   • Edit

3. Support Staff 3 Posted by Ylastic on 18 Jul, 2018 08:13 PM

   

   I will get this tracked down ASAP and update you.

   thanks

   • Edit

4. Support Staff 4 Posted by Ylastic on 18 Jul, 2018 10:13 PM

   

   Seems like an issue with the cache. Could you please try reloading the page and let me know if you still have an issue?

   thanks

   • Edit

5. 5 Posted by tim.barton on 18 Jul, 2018 11:44 PM

   

   Popped right up.

    

   Thanks so much!

    

    

   Thanks,

   Tim

   • Edit

6. Support Staff 6 Posted by Ylastic on 19 Jul, 2018 12:18 AM

   

   Awesome! Closing this ticket.

   thanks!

   • Edit

7. Ylastic closed this discussion on 19 Jul, 2018 12:18 AM.