Instance Backup Fails Source AMI ami-xxxxx not found in region

Robert McCleary's Avatar

Robert McCleary

19 Apr, 2016 03:35 PM

HI Each night for about a week now one of our EBS backed instance backups fails with the above message. If I run it manually the backup works fine. I am not sure how to get this working as expected I would appreciate some help.

  1. Support Staff 1 Posted by Ylastic on 19 Apr, 2016 03:44 PM

    Ylastic's Avatar

    Hi Robert,

    Will look into this and update you once I have more info. Which region is this?


  2. 2 Posted by Robert McCleary on 19 Apr, 2016 03:45 PM

    Robert McCleary's Avatar


  3. 3 Posted by Robert on 27 Apr, 2016 03:08 PM

    Robert's Avatar

    Any news about how I can get the backup working again?

  4. 4 Posted by Robert on 28 Apr, 2016 04:51 PM

    Robert's Avatar

    This is no longer an issue. The backup was failing because I had accidentally told the system to take 2 snapshots of the same machine at the same time.

  5. Support Staff 5 Posted by Ylastic on 28 Apr, 2016 05:29 PM

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    Ah, ok. We have been trying to reproduce this issue on our end. Thanks for letting us know.


  6. Ylastic closed this discussion on 28 Apr, 2016 05:29 PM.

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