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Unable to open Ylastic Dashboard

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gluk

17 Mar, 2019 03:00 PM

Hello There,

When I open browser to https://dashboard.ylastic.com I get following error:

Network Protocol Error

An error occurred during a connection to dashboard.ylastic.com. SSL received an unexpected New Session Ticket handshake message. Error code: SSL_ERROR_RX_UNEXPECTED_NEW_SESSION_TICKET

The page you are trying to view cannot be shown because an error in the network protocol was detected.

    Please contact the website owners to inform them of this problem.

Please, advice.

Thanks,
Roman

1. 1 Posted by gluk on 17 Mar, 2019 03:05 PM

   

   Same thing happens when I click on Login Button on the top right corner of your Home Page Menu

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2. Support Staff 2 Posted by Ylastic on 17 Mar, 2019 03:06 PM

   

   Looking into this.

   thanks

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3. Support Staff 3 Posted by Ylastic on 17 Mar, 2019 03:29 PM

   

   Please try this again and let me know if you have any issues with connecting.

   thanks

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4. Support Staff 4 Posted by Ylastic on 17 Mar, 2019 04:11 PM

   

   Checking back to see if you are able to connect now.

   thanks

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5. Support Staff 5 Posted by Ylastic on 18 Mar, 2019 11:26 AM

   

   Checking back on this to see if you are having any connection issues.

   thanks

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6. Support Staff 6 Posted by Ylastic on 20 Mar, 2019 08:57 PM

   

   Closing this ticket.

   thanks!

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7. Ylastic closed this discussion on 20 Mar, 2019 08:57 PM.