Unable to MFA on Multiple admin users

Sriramamurthy's Avatar

Sriramamurthy

11 Nov, 2017 01:15 AM

Hi Team,

We have MFA failures on multiple admin users. Please find the below Snip from Ylastic.

EX: tcssupport and tpaas-devops users

Regards,
Sriramamurthy.K |TCS Operations

  1. Support Staff 1 Posted by Ylastic on 11 Nov, 2017 01:28 PM

    Ylastic's Avatar

    Checking back on this. Could you please give us more info on this?

    thanks

  2. 2 Posted by Sriramamurthy on 11 Nov, 2017 05:06 PM

    Sriramamurthy's Avatar

    Hi Team,

    Authentication is intermittent/flapping. Now, we are unable to login. Is there anything going around within y-lastic.

    Regards,
    Sriramamurthy.K

  3. Support Staff 3 Posted by Ylastic on 11 Nov, 2017 05:43 PM

    Ylastic's Avatar

    We are not seeing any issues on our end.

  4. 4 Posted by Sriramamurthy on 11 Nov, 2017 06:17 PM

    Sriramamurthy's Avatar

    Hi Team,

    But we are getting Authentication is intermittent/flapping from our end.Please fix the problem and let me know.

    Note: last 3months back we had the same issue.

    Regards,
    Sriramamurthy.K |TCS Operations

  5. 5 Posted by Sriramamurthy on 11 Nov, 2017 07:41 PM

    Sriramamurthy's Avatar

    Hi Team,

    Do we have any update on this?.

    Note: Last 3months back also we had the same issue. Please have a look on this and fix it.

    Regards,
    Sriramamurthy.K |TCS Operations

  6. 6 Posted by Sriramamurthy on 11 Nov, 2017 11:50 PM

    Sriramamurthy's Avatar

    Hi Team,

    Still, We haven't received any update.Please let us know.

    Regards,
    Sriramamurthy.K |TCS Operations

  7. Support Staff 7 Posted by Ylastic on 11 Nov, 2017 11:56 PM

    Ylastic's Avatar

    We are looking into this. We are unable to recreate this. No other users having this issue. Where are you geographically located?

    Is this issue intermittent?

  8. 8 Posted by Sriramamurthy on 12 Nov, 2017 12:25 AM

    Sriramamurthy's Avatar

    Hi Team,

    Yes, I have already to you guys this issue is intermittent/flapping from our end.

    Regards,
    Sriramamurthy.K |TCS Operations

  9. Support Staff 9 Posted by Ylastic on 12 Nov, 2017 12:39 AM

    Ylastic's Avatar

    Where are you geographically located?

  10. Support Staff 10 Posted by Ylastic on 13 Nov, 2017 04:08 PM

    Ylastic's Avatar

    Checking back to see if you are still having this issue.

    thanks

  11. Ylastic closed this discussion on 16 Nov, 2017 12:32 PM.

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