EC2 Instance Backup MAFP-INFR-PRD-IFW-1A-01 is failing

manikandan.veerappan-e's Avatar

manikandan.veerappan-e

03 Jan, 2017 05:29 AM

The EC2 instance name MAFP-INFR-PRD-IFW-1A-01 is keep failing for copy Instance . I verified the name is correct and there is no blank space . Kindly check from your end . I have attached herewith the screenshot of the instance detail

  1. Support Staff 1 Posted by Ylastic on 03 Jan, 2017 02:47 PM

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    I dont see any screenshot of the instance detail as mentioned by you. Please attach screenshot.

  2. 2 Posted by manikandan.veer... on 04 Jan, 2017 01:31 PM

    manikandan.veerappan-e's Avatar

    Now attaching herewith the screen shot. Kindly check and advice the reason for backup fail .

  3. 3 Posted by manikandan.veer... on 05 Jan, 2017 08:41 AM

    manikandan.veerappan-e's Avatar

    Support Team

    Any update on my request

  4. Support Staff 4 Posted by Ylastic on 05 Jan, 2017 02:26 PM

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    AWS says there are no instances in Ireland with that name tag. Can you post or tell me the tags that are on that instance?

  5. 5 Posted by manikandan.veer... on 08 Jan, 2017 11:55 AM

    manikandan.veerappan-e's Avatar

    As requested i have attached here with the Tag screen shot which has all details . Kindly check and advice the root cause for the backup failure

  6. Support Staff 6 Posted by Ylastic on 08 Jan, 2017 05:35 PM

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    Can you try running the task manually from the tasks page?

  7. 7 Posted by manikandan.veer... on 09 Jan, 2017 06:20 AM

    manikandan.veerappan-e's Avatar

    As requested by you , i took the manually AMI and it is success . Screen shot attached. If we can take AMI manually why not with the ylastic . Strange kindly check from your end

  8. 8 Posted by manikandan.veer... on 12 Jan, 2017 05:38 AM

    manikandan.veerappan-e's Avatar

    Support Team

    This ticket is till in open and no update . Inspite we upgrade our license from Plus to Enterprise. If there is no solution from your end then we would go back to manual backup

  9. Support Staff 9 Posted by Ylastic on 12 Jan, 2017 01:31 PM

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    Will have an update for you later today.

    thanks

  10. Support Staff 10 Posted by Ylastic on 12 Jan, 2017 04:39 PM

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    You have a typo in your task. Your instance is actually named MAFP-INFR-PRD-IFW-1A-01. Your screenshot clearly shows that.

    But you have setup your task to look for MAF-INFR-PRD-IFW-1A-01. That will not work.

    Change it to the correct string.

  11. 11 Posted by manikandan.veer... on 15 Jan, 2017 08:12 AM

    manikandan.veerappan-e's Avatar

    My Bad , i rectified the mistake and it is good now . Backup completed with success . Thanks for you support . This ticket can be closed

  12. Ylastic closed this discussion on 15 Jan, 2017 01:13 PM.

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